Track & Trace
Track & Trace

FAQ’s

General FAQ’s

We handle a range of cargo, including general goods, perishables, hazardous materials, oversized cargo, and more. Please contact us for specific requirements. Email Us - custsvc@allportsgroup.com
Shipping time depends on the destination, shipping method (air, sea, or land), and customs procedures. On average:
  • Air Freight: 3-10 days
  • Ocean Freight: 20-45 days
  • For an exact estimate, please contact our support team. Email Us - custsvc@allportsgroup.com
  • FCL (Full Container Load): A single shipper uses the entire container, ideal for large shipments.
  • LCL (Less than Container Load): Multiple shippers share space in one container, cost-effective for smaller shipments.
  • Email Us - custsvc@allportsgroup.com
Commonly required documents include:
  • Bill of Lading / Air Waybill
  • Commercial Invoice
  • Packing List
  • Certificate of Origin
  • Customs Declaration
  • Email Us - custsvc@allportsgroup.com
Customs clearance is the process of verifying and approving cargo for entry or exit in a country. It involves:
Simply visit your device’s app store (Google Play or Apple App Store), search for our app, and tap Update. Make sure you have a stable internet connection for a smooth update.
Drop Your Question

Operational FAQ’s

We handle a range of cargo, including general goods, perishables, hazardous materials, oversized cargo, and more. Please contact us for specific requirements. Email Us - custsvc@allportsgroup.com
Shipping time depends on the destination, shipping method (air, sea, or land), and customs procedures. On average:
  • Air Freight: 3-10 days
  • Ocean Freight: 20-45 days
  • For an exact estimate, please contact our support team. Email Us - custsvc@allportsgroup.com
  • FCL (Full Container Load): A single shipper uses the entire container, ideal for large shipments.
  • LCL (Less than Container Load): Multiple shippers share space in one container, cost-effective for smaller shipments.
  • Email Us - custsvc@allportsgroup.com
Commonly required documents include:
  • Bill of Lading / Air Waybill
  • Commercial Invoice
  • Packing List
  • Certificate of Origin
  • Customs Declaration
  • Email Us - custsvc@allportsgroup.com
Customs clearance is the process of verifying and approving cargo for entry or exit in a country. It involves:
Simply visit your device’s app store (Google Play or Apple App Store), search for our app, and tap Update. Make sure you have a stable internet connection for a smooth update.
Drop Your Question